Calix offers a wide arrange of professional services to its customers.
- On-site engineering support
- Project-based Engineer, Furnish, and Install (EF&I) services that deliver guaranteed results
- Project management services to manage a project from start to finish
On-Site Support
Calix hands-on expertise can make a big difference when you're turning up a network or deploying new services.
Calix can help with a wide variety of on-site tasks.
- Installation support
- Turn-up and test support
- Upgrade support
- System configuration changes (shelf additions or removals, provisioning assistance)
- Cutover support
Calix EF&I
With Calix EF&I, Calix can truly be your single source supplier. You'll know the complete cost of a project ahead of time, including the cost of all materials. And the results will be guaranteed.
Calix will provide a detailed scope document and price quotation that itemizes all labor and materials costs.
The project scope and cost are based on information you provide, and may include a site survey or system audit.
Calix handles full project management responsibilities.
Any work beyond the specified scope will be charged separately.
Calix Project Management
If you prefer to handle vendor contracts and purchasing, but want Calix to manage the process from start to finish, you can hire Calix Professional Services to perform comprehensive project management.
Depending on the project, Calix can handle such tasks as:
- Coordinating all project activities
- Maintaining an up-to-date project schedule
- Communicating at-risk items (at risk for either technical or scheduling reasons)
- Identifying responsibility for open issues
