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Service Management

Meeting The Operational Efficiency Imperative

New competitors, price erosion, and rising costs are placing significant pressures on the business models of communications service providers. At the same time, the operational models are being challenged by an increasingly complex services mix, the introduction of sophisticated new applications like IPTV and VOIP, and an increasingly distributed model of network elements and equipment. The net result: for the foreseeable future, communications service providers will be under increasing pressure to do more with less.

At the heart of this challenge is a need for increased overall business and operational efficiency. At a tactical level, communications service providers must deploy platforms and management applications that simplify and streamline the provisioning, monitoring, and troubleshooting of their networks. At a more strategic level, they must undergo a network transformation that encompasses physical, logical, and operation transformations.

The Calix Management System (CMS) simultaneously addresses both levels, offering a robust and comprehensive yet simple to use interface capable of optimizing network management issues across the families of Calix solutions, while flexibly accommodating the constant transformation of these networks.

Service Management Diagram
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